Perspectium Case Study - SIAM Initiative at Zurich Insurance (Computers - Information Technologies)

Item ID 9523008 in Category: Computers - Information Technologies

Perspectium Case Study - SIAM Initiative at Zurich Insurance


Zurich spent a year attempting to integrate its global telecom services provider into their IT service management organization. After first developing the business processes, they embarked on the technology enablement. Zurich needed to be able to open an incident in ServiceNow and assign it to the service provider, who would then need to receive this incident and send incident updates back to Zurich in real time....to read solution visit website

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Target Nation: England
Target City : All Cities
Last Update : 20 May 2024 12:04 PM
Number of Views: 74
Item  Owner  : Perspectium
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2024-12-27 (0.224 sec)